What Does Unlimited Mean?

Unlimited means that there are no set limits on disk space, data transfer (bandwidth), number of databases, number of e-mail accounts, etc. Hostacopia provides enough resources for any small business or personal web site to be successful. It does not mean the following:

  • Infinite resources
  • Having your own YouTube
  • On-line backup
  • File sharing

We require all customers to be fully compliant with our Terms of Service and utilize disk space and bandwidth in the normal operation of a personal or small business website. It is rare, but we may need to put constraints on accounts that are using resources beyond what would be expected in the normal operation of such a site. If this is the case, the customer will be notified and we will be happy to work with that customer to come up with a custom tailored plan to meet their needs.

How do you determine “normal” operation?

We use statistics programs to help us find customers that have a problem in this area. Unfortunately, high bandwidth usage by one customer can affect all others. So, we will contact that customer and come up with an individual plan for them.

If you believe that you will have excessive usage, please contact us and we’ll be happy to discuss it with you before you buy one of our plans.

What happens if I exceed “normal” usage?

If your usage is abnormally high, we’ll reach out to you and ask you to reduce your bandwidth or space utilization. We’ll help you through this process. For instance, if you are trying to place videos on your site that the public should see, we might suggest that you use YouTube instead. We generally allow you 48 hours to clean things up yourself.

If you are not using your site for on-line backup or for lots of videos, then you should be fine. It is rare for someone to violate our Terms of Service in this manner.

Hostacopia’s Email Usage

Hostacopia allows its customers to create unlimited mailboxes (i.e., POP/IMAP accounts). However, each mailbox has a normal storage capacity of 250MB or 10,000 email messages, whichever comes first.